The game is not working

If the game is not working, please try the following steps:

  1. Clear your browsing history and cookies. Select All time as the time range.
  2. Restart your device. This is recommended.
  3. Check that you are using the latest version of your browser and update it if needed via the App Store or Play Store.
  4. Try using another browser. Supported browsers are Chrome, Firefox, and Safari.

If these steps do not help, please contact Customer Support. Include a full-screen screenshot of the issue in your message and let us know which game you are having problems with so we can investigate

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